Closing date: 31 May 2024
We are looking to recruit a Retail Workshop Supervisor for our Ayr Autoplex. You will be tasked with helping to improve and run an efficient, professional and consistent operation. You will utilise your considerable experience and knowledge to introduce new technologies, programmes and innovations into the business to improve customer service and workshop efficiencies of Ayrshire's largest used car dealer group.
The main duties include but are not limited to
Monitor warranty claims submissions
Monitor workshop productivity.
Ensure customers are received promptly and courteously at all times
Work to constantly improve the quality of customer service
Ensure the aftersales department is adequately staffed in order to achieve departmental objectives and provide a prompt service to customers
In order to carry out the role effectively candidates should be highly experienced in aftersales supervisory role with excellent interpersonal and strong communication skills. To the successful applicant we offer a competitive salary (dependent on experience) and minimum 30 days holiday per year. All applications will be treated with utmost discretion.
Additional Benefits:
0% loans
Flexible working
Tool support packages
Uniform and PPE supplied
COMPETITIVE SALARY DOE
Bonus Types:
Performance bonus (£500 pending 6 monthly appraisals – Total £1000)
Efficiency Bonus with structured pay/progression matrix
Job Type: Full-time
Pay: From £36,000.00 per year
Benefits:
Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Store discount
Schedule:
Day shift
Monday to Friday
Supplemental pay types:
Bonus scheme
Performance bonus
Work Location: In person